Shipping policy

Shipping Policy

Last updated: 2026

All works are produced to order and require processing time before dispatch.


Production Time

Orders typically require 3–7 business days for production prior to shipment.

During periods of high demand, production times may vary.


Shipping Time

Delivery times vary depending on destination.

United Kingdom: 2–5 business days after dispatch
Europe: 5–10 business days after dispatch
International: 7–14 business days after dispatch

Delivery estimates are not guaranteed and may be affected by customs, carrier delays, or peak seasons.


Shipping Costs

Shipping costs are calculated at checkout.


Customs and Duties

International customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Glyphworks is not responsible for delays caused by customs clearance.


Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery with clear photographs of the issue.

Where appropriate, a replacement will be arranged.


Incorrect Address

Customers are responsible for ensuring their shipping information is accurate at checkout.

We are not responsible for orders lost due to incorrect addresses provided at the time of purchase.